Refund Policy
- We have recently updated our refund policy to make our valuable customers aware of our terms and conditions about getting a refund. When you create a matrimonial profile on this marriage bureau, agreeing to our terms and conditions means you agree to our refund policy as well.
- When you register on this marriage site, you instantly become one of our prestigious members. We are confident that you will find your soulmate here from our list of eligible brides and grooms.
- If you pay for the same membership package twice, you will receive a refund for one transaction within 1–2 business days after the refund request. Refunds are processed via the original payment method.
- You may cancel your membership at any time. Please note that none of the membership packages are refundable under any circumstances.
- Full or partial refunds cannot be issued for any membership package, used or unused. Registration fees, renewals, and auto-renewals are non-refundable.
- If rules are violated or complaints are received, administrators may permanently ban the user without refund.
- Users must keep other members’ information confidential and must not request money or financial assistance from other members.
- All profile information must be authentic and accurate. Fake profiles, misleading data, or fraudulent activity will result in a permanent ban without refund.
- Refunds cannot be requested if other members choose not to interact with you due to profile quality or personal preference.
- Users are advised not to participate in any fund or asset transfers arranged by other members.
- Multiple accounts, vulgar content, criminal intent, or harmful activities are strictly prohibited.
- Rude behavior, harassment, abuse, racism, violence, or illegal activity will result in immediate permanent ban without refund.
- Abuse of staff members will not be tolerated and will result in a permanent ban without refund.
- If you wish to delete your account, please contact our support team via email or phone for assistance.
- biyeshadi.com.bd reserves the right to update or modify these conditions at any time without prior notice.
